BEGIN:VCALENDAR
VERSION:2.0
PRODID:
BEGIN:VEVENT
UID:143890mb
DTSTAMP:20260406T093141Z
DTSTART:20260428T140000Z
DTEND:20260428T160000Z
LOCATION: Online
SUMMARY: Surgent's Handling Difficult People
DESCRIPTION: This professional development course equips you with practical strategies to manage challenging interactions in the workplace. Although difficult individuals may represent a small segment of the workforce\, their impact can be significant\, often leading to time lost and decreased productivity. In this course\, you will gain essential skills to address and navigate these situations effectively. Additionally\, you'll identify specific challenges and develop a personalized action plan for implementing the strategies learned back in your workplace.
CLASS:PUBLIC
END:VEVENT
END:VCALENDAR