SSLEAD-7 | OSCPA Self Study
OSCPA's Managing Conflict - Self-Study
Monday, May 1, 2023 - Tuesday, April 30, 2024
Conflict in the workplace is inevitable. Left unchecked, it can lead to low morale, loss of productivity, and even violence. Yet there are straightforward ways for leaders to resolve these conflicts and reach mutually satisfying agreements.
ObjectivesLearn the step-by-step method for mediating conflict Understand the components of mediation
- Anne Roberts (view bio)
Anne Roberts is a life-long advocate for the health and well-being of children and youth, having served for 20 years as CEO for the Oklahoma Institute for Child Advocacy, followed by 10 years at INTEGRIS Health as Director of Legislative Affairs. In these roles, she was a registered lobbyist, and worked with state and national policy makers to advance positive changes for Oklahoma families. Now retired, she continues to teach Advocacy for Social Policy Change at Oklahoma City University, and provides consulting services to a number of non-profit organizations. She has been a gubernatorial and legislative appointee to a variety of state-wide entities, including the Oklahoma Health Care Authority, the Oklahoma Department of Human Services and the Governor's Task Force on Workforce Development. In 2000, she was named National Child Advocate of the Year by Voices for America's Children, and was honored with the 2018 Visions Award by the Oklahoma Center for Nonprofits for her achievements in nonprofit advocacy and leadership. Anne received her undergraduate and graduate degrees in music from the University of Oklahoma, and studied opera in Europe. She has enjoyed a long and diverse career as an accomplished singer of opera, musical theater, jazz and oratorio, and still maintains an active performance schedule. She is also a certified yoga instructor and an avid hiker. Anne's major volunteer activity is leading week-long excursions in the great outdoors.